Job Description As a Branch Manager, you will play a pivotal role in ensuring the success of the branch. Your key responsibilities will include: Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships