Three Retail Customer Advisor
Location: Chichester
Salary: £13.72 per hour + an on‑target bonus of 15%, paid monthly based on store performance
Working Hours: 20 hours across 3–4 days per week, including weekends on a rotation basis
Job Description
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our innovative products and services will help us achieve unparalleled standards and hit sales targets together as a team.
Key Responsibilities
* Customer Engagement: Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.
* Service Excellence: Create exceptional experiences through tailoring and promoting our products and services.
* Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
* Solution Efficiency: Provide personalised solutions for customers with mobile or network‑related enquiries, ensuring prompt resolution.
Qualifications and Skills
* Customer Focused: Passion for delivering exceptional customer service and understanding customer needs.
* Team Collaboration: Ability to work well within a team, contributing to a positive and high‑performing environment.
* Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided, so no prior product knowledge is required – ambition and the drive to learn matter most.
What We Offer
We offer competitive pay and benefits that reward hard work and support health and well‑being. Benefits include bonuses, up to 31 days off plus two bank holidays, discount vouchers, a pension plan and learning & development opportunities.
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