Service Delivery Manager – Community Complex Care
Location: Wirral, Merseyside |Salary: £35,000 - £40,000 | Full-Time
Are you a compassionate and experienced leader looking to make a real difference? Our client is seeking a Service Delivery Manager to oversee community homes supporting individuals with complex needs, autism, mental health challenges, and clinical care.
This is a hands-on leadership role where you will manage teams, ensure compliance, and drive positive outcomes for the people in your care.
Why You’ll Love This Role:
⦁ Competitive salary: £35,000 - £40,000 (depending on experience)
⦁ Full-time contract with pension contributions
⦁ Supportive, positive, and ambitious working environment
⦁ Regular team and company social events
⦁ Opportunity to lead, develop, and grow your teams
What You’ll Do:
⦁ Lead and support day-to-day operations across community homes
⦁ Ensure compliance with CQC, Ofsted, and organisational policies
⦁ Implement autism-informed, trauma-informed care, and positive behaviour support
⦁ Safeguard and promote the welfare of individuals in your care
⦁ Oversee smooth transitions and admissions for new residents
⦁ Monitor team performance and drive professional development
⦁ Conduct supervisions, appraisals, and team meetings
What We’re Looking For:
⦁ Minimum 2 years’ experience in a management role, or strong team leader ready to step up
⦁ NVQ Level 5 in Health and Social Care (or willing to work towards)
⦁ Full UK driving licence and access to a vehicle
⦁ Strong communication, leadership, and organisational skills
⦁ Patience, resilience, and a passion for delivering high-quality care
This is an excellent opportunity to work with our client in Wirral, make a meaningful impact, and lead a team of like-minded professionals.
Apply now to take the next step in your leadership career