Security Officer
Contract: Professional Services, Production & Technology
Location: Bath, BA1 1AN
Hours of work: 42
Working Pattern: 4 on / 4 off, covering both day and night shifts
Contract Type: Permanent
Hourly Rate: £15.45
Do you have a passion for creating a safe, secure, and welcoming environment? Do you take pride in delivering excellent customer service while maintaining the highest standards of professionalism?
We are currently seeking a Corporate Security Officer to join our team at a prestigious client site in Bath.
As a Security / Reception Officer, you will play a key role in protecting people, property, and assets while providing a high-visibility yet warm and professional front-of-house presence.
You will work as part of an integrated Workplace and Security team, ensuring the site remains safe, compliant, and welcoming at all times.
The Role
1. Provide a professional, high-visibility security and reception presence
2. Maintain a safe and secure environment in line with Assignment Instructions
3. Control access to the site, including administration of security card access
4. Monitor and respond to CCTV systems
5. Welcome visitors, contractors, and staff in a polite and professional manner
6. Provide advice, guidance, and information to visitors and colleagues
7. Escort contractors and subcontractors when required
8. Respond calmly and effectively to incidents, emergencies, and evacuations
9. Escalate security, workplace, or Health & Safety incidents appropriately
10. Support the wider Workplace team when required
11. Work collaboratively as part of a team of officers, including covering holidays and sickness
About You
12. Excellent spoken and written communication skills
13. Strong customer service focus with a professional, friendly approach
14. Calm, confident personality with the ability to manage challenging situations
15. Ability to work independently and as part of a team
16. Reliable, flexible, and punctual with a strong work ethic
17. Previous experience in a security or customer-facing role
18. Valid SIA Door Supervisor or Close Protection licence
(CCTV licence and First Aid certificate are advantageous)
19. Eligible for Client Security Clearance (must have lived in the UK for 5 years)
This is a fantastic opportunity for an experienced Security Officer, or for someone looking to develop within the security industry with support toward SIA licensing and professional training.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.