Claims Assessor Location: Knaresborough Salary: Starting at £26,000 plus discretionary bonus Hours: Full-time, Monday – Friday 9:00 – 17:00 or part-time covering hours on a Monday, Tuesday and Friday Benefits: Car parking, pension, and more Our client is seeking a detailed and process-oriented individual with excellent telephony skills to join their professional and well-established team as a Claims Assessor. This role offers an exciting opportunity to grow your career with a respected company in a supportive working environment. Key Responsibilities: Handle all incoming telephone enquiries Promptly process claim form requests Process claims in line with agreed practices Identify and report any potential complaints to the Claims Manager Provide accurate and timely advice to customers, anticipating potential issues Perform other office duties as required Skills and Qualifications: Process driven Confident telephone manner Claims experience preferred but not essential Strong IT skills Professional and patient demeanour If you're interested in the Claims Assessor position, please send your CV ASAP or contact Louise at Unity Resourcing. We look forward to hearing from you