Job Opportunity: Operations Director | Remote | Healthcare Sector Location: Hybrid with Travel to UK Sites as required| Salary: Competitive Benefits PackageAre you a strategic and driven leader passionate about delivering exceptional client experiences, operational excellence, and high-performing teams? We're looking for an Operations Director to lead a cluster of healthcare contracts with a strong focus on service delivery, commercial success, and people development.About the RoleAs Operations Director, you will be responsible for overseeing the strategic and operational management of multiple contracts within the healthcare sector. You'll play a pivotal role in developing strong client relationships, ensuring contract performance, and fostering a high-performance culture.You will lead remotely but remain closely connected to frontline teams and clients, driving continuous improvement, commercial results, and sustainable service delivery.Key ResponsibilitiesClient-Focused LeadershipChampion outstanding customer and client experiencesBuild and maintain sustainable partnerships aligned with client valuesDrive service excellence and continuous improvement to ensure contract retentionPeople LeadershipCreate and nurture high-performing, engaged, and empowered teamsChampion diversity, wellbeing, and inclusion initiatives across all contractsManage team performance effectively through structured processes and development planningCommercial & Financial AccountabilityOwn and deliver the P&L across multiple contractsInterpret and challenge financial data to improve performance and profitabilityEnsure full compliance with contractual and commercial obligationsOperational ExcellenceEmbed a culture of safety, sustainability, and innovationLead with visibility and uphold a zero-tolerance culture for accidents and unsafe practicesUse data and technology to monitor KPIs and improve service deliveryWhat We\'re Looking ForEssential Experience & QualificationsSenior leadership experienceProven experience managing a complex multi-site, multi-stakeholder portfolioDemonstrated success in delivering financial, operational, and people-based outcomesStrong understanding of corporate governance, contract management, and customer service excellenceLeadership Style & Personal AttributesConfident, courageous, and curious—able to lead through complexity and changeStrategic thinker with a growth mindset and a passion for innovationCollaborative, empathetic leader who inspires teams and engages stakeholders at all levelsExcellent communicator, negotiator, and decision-makerWhat We OfferHybrid working flexibilitySupportive, values-driven cultureOpportunities for growth and development within a national businessA chance to make a meaningful impact in the healthcare sector Ready to Lead with Purpose?Apply today and help shape the future of healthcare operations with a company committed to excellence, inclusion, and innovation.