Due to phenomenal growth Adaptable Recruitment are delighted to recruit a Shipping Customer Service Coordinator on behalf of well-established and respected company with deep roots in Liverpool. You will be joining a growing, knowledgeable and supportive organisation that values continuous learning and professional growth. Package includes Position Type: Full-time Salary: £24,000 Hybrid working model Company Pension Healthcare plan Annual performance-based bonus opportunities As Customer Service Advisor, you will: Handle customer/ client enquiries professionally and efficiently Coordinate vessel space bookings Collaborate closely with various internal departments Manage online booking processes Working Hours: FT hours. Monday to Friday. Shift pattern between 10am- 7pm / 2pm - 10pm dependent on team Ideal Candidate Profile: Background in customer service Flexible working hours to accommodate time zones Strong team player Enthusiastic about learning and building a long-term career Excellent communication and interpersonal skills