Job Description
3 Month Contract With A Local Authority
About the Role
An exciting opportunity has arisen for a committed and detail-oriented Administrative Officer to join Cardiff Council’s Children’s Services. You will be providing essential administrative support within a new and innovative residential setting for some of the city's most vulnerable children and young people.
This newly developed service operates from a strengths-based and trauma-informed approach, placing the needs of the child at the heart of our work. As part of a multi-professional team, your contribution will help ensure smooth, efficient, and professional operation of the service.
Key Responsibilities
* Provide comprehensive administrative support to the children’s residential service, ensuring smooth day-to-day operations.
* Maintain accurate records, databases, and spreadsheets in line with organisational and regulatory requirements.
* Undertake minute and note-taking duties during key meetings, including safeguarding or case reviews.
* Handle confidential and sensitive information with discretion, adhering to GDPR and internal data protection policies.
* Manage internal and external communications, including emails and correspondence using Microsoft Outlook.
* Support the coordination of meetings, schedules, staff rotas, and room bookings.
* Ensure timely submission of reports, returns, and data to meet service deadlines and audit requirements.
* Monitor office supplies and assist in procurement and ordering processes as required.
* Liaise with other departments, professionals, and external agencies as needed to support operational delivery.
* Respond to enquiries from staff, visitors, and partner agencies in a professional and helpful manner.
* Adapt to the changing needs of the service, providing support for emerging tasks as directed by line management.
Requirements
* Previous administrative experience in a busy office environment.
* Proficiency in Microsoft Office packages (Word, Excel, Outlook, PowerPoint).
* Excellent organisational and time management skills, with the ability to meet tight deadlines.
* High level of accuracy in data entry and record-keeping.
* Strong written and verbal communication skills.
* Experience in minute-taking and producing professional documentation.
* Ability to work flexibly and remain calm under pressure.
* Awareness of the need for confidentiality, particularly when working with vulnerable children and families.