Job Description
ISOC Tier 1 Engineer
Location: Horwich, Bolton
Salary: £28,500 + Benefits
Hours: 24/7 Shift-Based Role
The Opportunity
We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond.
If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you.
Key Responsibilities
Provide 1st line triage, investigation, and resolution of network and security alerts
Monitor and support customer environments including routers, switches, firewalls, and related tools
Escalate issues to Tier 2 engineers where required
Work closely with customers and internal teams to ensure timely updates and high-quality service
Maintain accurate incident records and contribute to service improvement
Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover
Engage in structured learning and certification programmes to build towards Tier 2 responsibilities
Skills and Experience Required
A strong interest in networking or cyber security-formal study or self-learning welcomed
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