Our client, a Freight Forwarding company based in Great Barr, Birmingham are looking for an experienced Sea Freight Export Operator to join their Operations team.
Duties will include:
* Arranging and managing bookings
* Coordinating with shipping lines, and liaising with hauliers for collections and deliveries.
* Preparing, checking, and submitting all required paperwork, including Bills of Lading, customs entries (like NES), and commercial invoices.
* This also includes ensuring compliance with Incoterms and international shipping regulations.
* Acting as the main point of contact for clients, providing updates on shipment status, and liaising with overseas offices, agents, and other third parties.
* Processing and checking invoices, and ensuring timely and accurate billing to clients.
* Continuously monitoring cargo movement from the point of receipt to its final destination
Experience Required:
* Must have at least 2 years experience within the freight industry
* Someone willing to learn and work within a small dedicated team
* Must have excellent telephone manner and good customer service skills
Salary is dependant on experience