Job Advert
Commercial Administrator – Regional Airlines
Be the crucial link that keeps our airline partnerships running seamlessly.
We're looking for a sharp commercial administrator to support our regional low-cost airline accounts. You'll be the central point of contact between airline customers and our ground operations units, ensuring requests are actioned efficiently and data flows smoothly.
The role
Working alongside the Customer Account Manager, you'll manage the operational coordination and commercial reporting that keeps our airline partnerships on track.
Your key responsibilities:
* Process and coordinate operational requests from airline partners – including champagne service, ad hoc charters, bar configuration changes, positioning flights, and aircraft strips
* Collate and validate weekly flight reports from multiple bases, ensuring accurate consolidation and timely submission to customers
* Manage daily OTP flight reports, validating data with operational units and uploading to shared systems for BI reporting
* Monitor stock availability across units and prepare monthly inventory summaries for business reviews
* Act as the central coordination point for unit enquiries and customer communications
* Ensure business changes and customer requests are communicated clearly to all units and followed through to completion
* Participate in daily operational calls and support customer audits as required
* Coordinate stock counts across units and assist with hospitality arrangements for customer meetings at key bases
What you'll bring:
Strong organisational skills with the ability to manage multiple priorities without losing attention to detail. You're comfortable working across different teams, following up diplomatically, and ensuring nothing slips through the cracks. Communication comes naturally to you, and you understand how to balance urgency with accuracy.
Our values:
Excellence - runs through everything we do. You'll work with people who care about getting it right, where quality isn't a checkbox but a mindset. We invest in your craft because when you grow, we all soar. We value our people
Passion - fuels us. Whether you're in the kitchen, on the tarmac, or behind a desk, you'll feel the buzz of an industry that never sleeps. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow.
Responsibility - means something here. We're shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that protect the planet our passengers fly over. You'll be part of something that goes beyond profit.
Respect - isn't negotiable. Different backgrounds, different talents, one team. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together.