Firm: PA Consulting – Location: Bristol, United Kingdom.
Job Description
Flexible working – We operate in a hybrid working environment where we come into a client site or office, at least two days per week. Location: Bristol, and client sites in the Southwest (M4 corridor).
Responsibilities
- Develop and maintain business change plans to support digital Defence transformation programmes, working with multiple stakeholders to identify and implement business change activities.
- Update change management strategies to reflect programme reality and operational need and proactive risk mitigation.
- Conduct business change assessments across Defence Lines of Development (DLoDs) including change maturity assessments, adoption analysis reviews, and change load assessments aligned to the as-is and to-be state.
- Use visualisation tools to present the impact of changes to a wide range of stakeholders.
- Work collaboratively within a multidisciplinary team and through programme leadership, with external partners, government agencies, and the wider Defence community as required to prepare the organisation for change and ensure alignment of messaging across all programme activities.
- Work closely with the assignment manager to ensure the business change plan and activities align with wider strategic change activities across Defence.
- Facilitate workshops and events to inspire individuals and teams as well as deliver usable outputs.
- Develop change-themed communication messages appropriate for a variety of channels.
- Foster strong long‑term client relationships by maintaining regular communication and managing expectations.
- Provide mentorship and guidance to junior team members and undertake knowledge transfer activities.
- Work with clients who are within daily commuting range from home.
Qualifications
- Experience in delivering change within digital programmes, ideally large transformation programmes.
- Ability to manage complex stakeholder relationships across government and Defence environments.
- Expertise in applying change methodologies and tools.
- Proven ability to manage and lead cross‑functional teams.
- Exceptional interpersonal and communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner.
- Collaborative mindset and ability to work with a diverse range of stakeholders.
- Analytical mindset with the ability to identify and solve problems, make informed decisions, and manage risks effectively.
- Must be able to work at pace, to a high standard and usually to very tight deadlines.
- Understanding of a human‑centric approach to business change.
- Prior experience working within Defence or similar complex and operationally focused organisations is desirable but not essential.
- Experience working in a consulting environment and/or consortium/blended teams is desirable.
- Relevant change management qualification (e.g. Digital skills, APMG Change Management, Prosci Certification) is desirable.
We are committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.
Adjustments or accommodations – Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
