Service Advisor - Letchworth
Basic Salary £32,000. OTE £40,000. Great benefits package.
Responsibilities
* Meet and greet customers.
* Explain to customers the work due to be carried out on their vehicle.
* Accurately complete courtesy car insurance paperwork.
* Call customers with progress updates and advise of any work needed.
* Liaise with the Workshop, Parts Department, Valeting Team and Drivers.
* Invoice work carried out.
* Explain invoices and take payment.
* Quote, introduce and sell service plans.
* Ensure all warranty paperwork is correctly completed.
* Deliver the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential requirements:
* 12 months Motor Trade Service Advisor experience.
* Full UK Driving Licence.
Desirable requirements:
* Franchised dealership experience.
* Kerridge or Pinnacle experience.
Remuneration & Benefits
Basic Salary: £32,000. On Target Earnings: £40,000. Great benefits package.
Working Hours
45 hours per week, including Saturday mornings on a rota.
#J-18808-Ljbffr