Lead Support Worker West Hampshire Permanent, Full Time (37.5 hpw) Pay £13.21 to £13.63 per hour (£25,838 to £26,645 per annum)and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customers life for the better? Hampshire West is a Mental Health Supported Accommodation service which also delivers a community outreach service within the same footprint. Within our accommodation Hubs in the New Forest, Winchester and Eastleigh we work with adults who experience severe and enduring Mental Health challenges. Supporting individuals to develop greater self-reliance and independence, enabling better self-management of personal mental health, physical health and wellbeing. Within the community we support vulnerable people with complex needs providing short-term interventions, linking customers to other services and professionals. Youll be supporting customers with support needs around hoarding, poor living conditions, or difficulty maintaining their well-being. Youll make a big difference every day helping isolated customers in the community achieve their hopes and aspirations. Amazing we know! Typical day as a Lead Support Worker (known by us as Coordinator) Working with customers with complex needs in their own homes, encouraging them to engage and build trust with us and other agencies. Facilitate access to work, education, or training Create personal support plans and risk assessments with customers, organise regular reviews and coordinate support with other professionals. Support customers to safely manage any substance misuse issues, thoughts/feelings about and suicide and/or self- harm Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation. Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK! You bring Passion to support our customers to live their best life, working collaboratively with an eye for detail. Experience of creating person-centred support plans and supporting colleagues in working to work to the plans. Experience of coordinating and assessing customer referrals and make it count from the first contact. The ability to work on your own initiative, manage own diary, remain calm under pressure and have a resilient approach To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage! Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review Our team Youll join Emma and the Hampshire Westteam, there's quite a few of us, but don't worry we are a friendly bunch, and try to keep that team feeling by getting to know each other at our monthly team meetings, always with snacks and a brew to hand. Were super passionate about what we do! Were proud of working with customers who may have fallen through the gaps and supporting them to get back on their feet and link in with other services. Job details Were open to agreeing a work pattern with you. Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. Our accommodation service is delivered Monday to Friday 9-7pm & 10-6pm weekends and bank holidays. Our outreach service is primarily Monday to Friday, we may ask for you to flex your hours of work or days in order to meet service needs or engage with that individual at a time that best suits them. Although youll lone work at time, we do get together regularly for training and team meetings. Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about ourbenefits on our website. Find out more Click APPLY NOW to see ourSupport Coordinator Job Description, find out aboutus and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at ADZN1_UKTJ