About You
Are you the kind of person who gets a real buzz from solving problems and being at the heart of making things happen? Do you get a warm feeling managing situations with a lot of moving parts and getting them all to come together at the right time? Do you want a job where your organisation skills and your ability to communicate are absolutely vital?
If that sounds like you, we would love to speak to you.
About the role
This role joins the service delivery team within our UK dispenser business, supporting business customers in environments like offices, hospitals, schools and hospitality settings. Our planners are right at the heart of making that business work; they’re the team that plan and coordinate where our engineers are, getting them to the right places at the right times and making sure they have everything they need to get the job done.
You’ll be dealing with engineers and customers daily, keeping on top of our planning tools to make sure that changing priorities and availability is managed and planned for without compromising the customer experience. It’s a role that requires communication, organisation and strong attention to detail, as well as the curiosity and proactivity to problems coming and work with those around you to solve them before they become a reality.
You’ll be working closely with our engineers and technical services teams, as well as the wider customer service teams to make sure that our customers have the best possible experience.
This is a 10 month Fixed Term Contract to cover maternity leave. and the position is based in our Bicester office. Our hybrid model involves being in the office 3 days per week.
To be successful in this role
If you’ve got previous planning experience we’d love to hear from you, but it’s not a requirement as long as you’ve got great attention to detail and the right mindset. You’ll be organised and meticulous and have a good level of computer literacy (we will train you in the systems you will need to use) with proficiency in standard Microsoft Office tools. Managing priorities, being thorough and having great adaptability are key attributes, as this is a role where things can move fast and lot is going on. Empathy and resilience are always important in a customer facing role, and this is no exception.
Collaboration and communication are absolutely at the heart of everything we do at BRITA, and we are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver great service to our customers.
About BRITA
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact!
BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
What’s in it for you?
Annual salary of £28,808 equivalent
23 days leave per annum + bank holidays (adjusted pro rata)
Excellent pension scheme
Employee discount + monthly staff allocation for BRITA
Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you're applying and need anything to help you feel prepared and comfortable during the process, just let us know – we’re here to help you succeed.
Reference ID: PlanFTC 2603