Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Private Client Account Handler Location : Orpington Package : £NegotiableBenefits We are currently looking for a Private Client Account Handler to join our professional and welcoming team in Orpington. Brown and Brown offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. Brown and Brown Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants. On a day-to-day basis you’ll be: Corresponding and communicating with clients and insurance companies. Incoming and outbound call handling. Mid-term adjustments. Data input. Customer service. Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided. Providing broking and admin support to the sales teams. Cross selling other insurance products. Daily inbound and outbound post. Liaising with insurers and clients pre and post-sale. Dealing with calls of a technical nature from internal Account Executives along with Insurers and Clients. Effectively manage individual diary. Maintaining day to day compliance procedures for FCA regulations. Maintaining a complete and comprehensive training record. Advising manager of any backlog in work in a timely manner. Advising manager of any debt recovery problems or contentious issues in a timely manner The rewards: An excellent base salary Benefits (24 days holiday rising to 27 Bank Holidays, Pension, DIS and a range of flexible benefits through our Reward Gateway Platform) A relaxed and client focused environment within a team that is passionate about agriculture and retains the family feel to it. Full support for ongoing professional development (including qualifications) Access to the annual company share save scheme. About you: Previous experience in a similar Account Handling role is beneficial but not essential. Strong organisational skills. Customer service experience Experience working in the insurance or financial services industry. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.