Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.
We Need You To:
1. Ensure service standards are consistently met in your store through regular team motivation, training, and development.
2. Be a mentor for your team by demonstrating service standards and leading by example.
3. Ensure store and company sales targets are achieved by setting and monitoring these for your store and team.
4. Regularly monitor your team's KPIs and performance, and implement development plans as needed alongside the store manager.
5. Uphold and maintain operational objectives of the store and company.
6. Ensure all policies and procedures are consistently followed, maintaining high standards of compliance.
7. Update the store manager regularly on trade and team performance.
8. Assist your manager with recruitment and onboarding, collaborating with the HR team.
9. Maintain a high-performance team through regular one-on-one meetings.
10. Build and sustain excellent client relationships to encourage repeat business.
11. Support the store manager in managing staff rotas, adapting to trading patterns, including peak seasons like Christmas and sales periods.
12. Monitor and manage stock deliveries effectively.
13. Collaborate with the head office merchandising team to ensure accurate restocking.
14. Coordinate store stock takes and maintain stock accuracy standards.
15. Organize and execute impactful store promotions to boost sales.
16. Protect the Kurt Geiger brands and ensure team members meet personal presentation standards and policies.
17. Ensure the store's visual presentation aligns with company and visual merchandising guidelines.
18. Stay updated with new fashion trends.
19. Act as an ambassador for your team and store.
Qualifications & Skills:
* Previous retail management experience.
* Strong understanding of fashion trends and brands.
* Leadership qualities.
* Excellent communication skills.
* Ability to remain composed in challenging situations.
* Ability to build and maintain strong relationships.
* Experience in setting team targets and driving sales.
* Immaculate personal presentation, representing the brand well.
Benefits:
* Competitive basic salary.
* Generous bonus structure.
* Gorgeous shoes each season.
* Employee discounts.
Our Stores
The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has a global presence, distributed in hundreds of cities worldwide. We operate over 70 standalone stores across the UK, including a flagship on London Oxford Street, and over 400 stores globally. Our retail partners include some of the world's most renowned department stores.
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