Senior Clinical Services Care Coordinator
The Clinical Services Team is expanding and an exciting opportunity has arisen for a senior role within the Team.
The role includes:
* Providing administrative support to help deliver GMS and Non GMS work including the Quality Outcome Framework (QOF), Enhanced Services, AQP Contracts and any other schemes as required.
* Improving and developing systems and processes including utilising software/technology to enhance patient care and outcomes.
* Supporting and mentoring members of the Clinical Services Team and communicating effectively with other practice staff as well as third parties including contractors.
Qualifications
* Good standard of education with good literacy and numeracy skills
* Track record of administrative experience in a healthcare setting or similar
* Good knowledge of Microsoft Office software
* Good knowledge of EMIS Web
* Good interpersonal and communication skills
* Ability to motivate and act as a role model
* Highly organised and excellent attention to detail
* Time management and ability to prioritise workload and support others
* Ability to follow policy and procedures
* Drive to provide excellent services for patients
* Caring and sensitive to patients needs
* Display good initiative and judgement including problem solving
* Polite and confident
* Enthusiastic and motivated
* Flexibility & team working
* High levels of integrity, loyalty and confidentiality
* Ability to work under pressure to meet deadlines
* Ability to work from home remotely
* Full clean driving licence
* Ability to travel between CMP sites
* Up to date with mandatory and role specific training
* Track record of administrative experience in General Practice
* Understanding/experience with regard to GP Contracts, the Quality Outcome Framework and Enhanced Services at a senior administrator level
* Familiarity with: Templates and Protocols, Search and Reporting, Enquiry manager & CQRS
* Experience of data analysis, auditing and producing reports
* Experience of training and mentoring colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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