A great opportunity has become available for an experienced Head Housekeeper to join our team at our luxury serviced apartments at Cheval Harrington Court, located in South Kensington.
As Head Housekeeper of this beautifully presented 46 modern apartments, you will need to be a great leader and exceptionally well organised to make sure the residence has high levels of cleanliness and excellent product presentation. Reporting directly to the General Manager you will be an excellent team player, who can work with likeminded individuals who are solutions driven and passionate about providing excellent service.
You will have a team of 6 plus housekeeping colleagues to engage and develop, to look after the 46 luxury apartments. With this team you will be responsible for driving the high standards in product quality and cleanliness that the Cheval brand requires. Ideally, you will have previous experience in managing a housekeeping team in a luxury hospitality environment and you will be capable of managing the day‑to‑day operations, project work and budgeting.
Duties
As Head Housekeeper, some of your duties will include ...
* To manage the Housekeeping team and operations, ensuring that service standards for the residence is met.
* Managing small projects working closely with the design manager and general manager.
* Preparing and managing the annual budget in conjunction with general manager.
* Working with outside contractors (agencies, florist, laundry).
* Leading and developing the housekeeping team through guidance and training.
* To ensure service excellence and respect is the culture within the Housekeeping operation.
Qualifications
* Have management experience in a 5 star or luxury environment.
* Have experience in motivating and leading a housekeeping team.
* Have good organisation and planning skills.
* Can communicate confidently at different levels.
* Have an excellent eye for detail with a passion for service excellence and delivery.
* Want to inspire others to develop and grow in the housekeeping profession.
* Have a positive attitude in everything you do!
Benefits
* A competitive salary + Service Charge.
* 30 days annual leave (increases with every year of service up to year 5).
* Additional day off to celebrate birthday (or employment anniversary).
* Life Assurance.
* Contribution to personal pension (after 3 months).
* Season Ticket Loan.
* Learning and development opportunities.
* Career coaching and progression.
* Health and wellbeing support.
* Discounted stays at Cheval for colleagues, friends and family.
* Discounted stays at properties within the GHA portfolio.
* An inclusive and supportive working environment.
* And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Head Housekeeper role now!
Helpful to know
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) will be requested in the event of a position being offered.
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