A leading manufacturer of personal care and cosmetic products has partnered with Woodstock Recruitment to hire a new Quality Technologist to their team.
Do you have previous quality experience working in a factory / manufacturing environment?
Do you have prior experience of working within an FMCG environment, such as food, chemicals, personal care or cosmetic manufacturing?
Have you worked within a GMP manufacturing environment?
Been involved with audits and customer complaint processes?
Key responsibilities:
* Manage and respond to consumer and customer complaints ensuring that all complaints are investigated and appropriate actions taken to ensure consumer and customer confidence is maintained
* To be the first point of contact should any complaint or non conformity be raised. Ensuring that all stock is quarantined and that root cause analysis is completed.
* Maintain standards for all approved packaging & RM items on site
* Management of Internal Audit program
* Management and completion of the companies supplier approval programme
* Management of supplier non-conformances ensuring timely communication for resolution
* Management of all site external calibrations ensuring full compliance to accreditation and customer requirements
* Completion and trending of site GMP audits
* Management of rework process
* Completion of monthly supplier performance reviews.
* Support Production by carrying out line quality checks.
* The assessment and archiving of related quality documentation.
* Attend and prepare reports for weekly Quality meeting
* Carry out QESH internal audits as required
* To promote Health & Safety policy and procedure, ensuring a safe working environment at all times
* When requested to provide cover within the department
* To ensure that all Health and Safety standards are maintained and that you show due diligence at all times.
Skills, experience and qualifications:
* Experience from a previous quality function wtihin a manufacturing environment - FMCG, Chemical, personal care ideally
* Knowledge of GMP auditing
* Knowledge of supplier non-conformance processes
* Knowledge of customer complaint processes
* Competent MS Office ueser
* Ideally knowledge of basic laboratory procedures incase cover is needed in the lab (desirable not essential)