We are hiring!
We are looking for 2 friendly and approachable Veterinary Receptionists to join our team at Oaks Vet Centre. The ideal candidates will have a passion for animals and experience in customer service and administrative tasks. They will need excellent communication skills both verbal and written, strong organisational skills, attention to detail, the ability to multi‑task in a very fast‑paced environment and proficiency in computer skills.
Duties
General reception duties include greeting clients and their pets as they arrive at the practice. Customer care is important to us and we want our clients to feel comfortable and relaxed. Other duties include:
* Answering phone calls
* Triage emergency phone calls
* Scheduling appointments
* Updating patient records
* Dispensing medications
* Processing payments/banking
* Dealing with outstanding accounts
* Maintaining cleanliness of reception, consult rooms and communal areas
About The Team
Our greatest asset is our team. Our experienced team of veterinary surgeons is supported by a dedicated team of nurses and support staff. We all pride ourselves on providing the highest level of patient care and customer service. We have a reception team of 11 working over 3 practices in Ayrshire, Saltcoats, Largs and Dundonald.
Your Shift Pattern
We are looking for someone to work 20 hours over 5 days. It will include 1 in 8 weekends.
Benefits
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non‑accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Up to £12,698.4 per annum
#J-18808-Ljbffr