Meraki Talent is working with a Property firm, looking for an HR Operations Lead based in their Leeds office. This HR role will play a pivotal role in leading a team of HR Administrators, ensuring high-level of HR operations on a day to day level.
This role will drive and provide improvements based on data and reports to enhance key HR projects.
This is a 12mFTC initially.
HR Operations duties:
* Lead, mentor, and develop a team of HR Administrators to ensure consistent, accurate, and timely delivery of HR services.
* Monitor team workloads and performance against KPIs, ensuring service level agreements (SLAs) and timelines are consistently met.
* Manage day to day HR operational activities including employee lifecycle administration, onboarding, offboarding, and contractual documentation.
* Manage and prioritise a busy HR shared inbox, ensuring timely and effective responses.
* Maintain and ensure the accuracy of employee data within the HRIS and other HR systems.
* Produce and analyse HR metrics and reports to support decision-making and provide insights on trends and process improvements.
* Identify opportunities to enhance HR operational processes, ensuring efficiency and best practice.
* Partner with HR Business Partners, Talent, Payroll, and other stakeholders to ensure seamless employee experience and operational alignment.
Person Specification:
* Prior line management experience
* Proven experience in an HR Operations or HR Shared Services environment within a complex, fast-paced organisation.
* Demonstrated ability to manage high volumes of HR queries and a shared HR inbox efficiently.
* Strong analytical skills with experience in HR data reporting and analysis using HRIS (e.g. Workday, SAP SuccessFactors, Oracle, or similar).
* Excellent communication and stakeholder management skills, with the ability to build effective relationships across global teams.