The role
Commercial Insurance Account Handler
Salary: £27,000+ (dependant on experience)
Full Time
Permanent Contract
Location: Stamford
Mon-Fri 9:00am – 5.30pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Stamford Agency.
About the role:
* Building relationships with existing customers by reviewing policies at renewal stage.
* Identify, develop and generate General Insurance, Financial Services and Risk Management Leads from existing and new customers to meet relevant targets and reinforce the relationship and the reputation of NFU Mutual.
* Day-to-day management of existing accounts by transacting changes to commercial, personal and motor policies.
* Dealing with general incoming commercial queries from our diverse commercial client base.
* Cross selling financial lines policies, cover enhancements and Risk Management Services to existing clients.
* Report writing, data preparation and document publishing.
About you:
Highly motivated with a positive, can-do attitude, you use your face-to-face sales experience to consistently achieve sales targets. Ability to build strong, lasting relationships, leveraging your communication skills to foster trust and collaboration. Committed to learning and development and ready for the challenge of being part of a new team. To apply for this role, you must also have:
* Experience working within Insurance or other Financially Regulated Businesses
* Experience of working in a face-to-face sales environment, prospecting new business/sales opportunities
* Excellent written and verbal communication
* Self-motivation, with the ability to work autonomously whilst being proactive and demonstrate initiative
* Strong negotiation skills with the ability to navigate difficult conversations and achieve positive outcomes
* Full UK Drivers license
* A minimum of 5 GCSE's or equivalent of A-C grade including Maths and English.
* Proficient in the use of Microsoft Office.
Our commitment to you
As a Commercial Account Handler you will play a key role in the success of an expanding local business whilst ensuring the customer is at the heart of everything we do.
This role is an exciting opportunity for anybody who is looking to join a well-respected branch of NFU Mutual, to work within a vibrant and enthusiastic team.
You will receive full training, in a friendly and supportive environment, to ensure you are fully licensed in all the NFU Mutual products and those of their associated partners.
This role falls under the Insurance Distribution Directive. This means there is a requirement for Continuous Professional Development in role, in addition to ongoing screening checks once in post.
Benefits
When you join our team, you can expect a supportive positive culture and an attractive range of rewards and benefits including:
* £27,000+ starting salary depending on experience.
* Commission split bonus scheme for new policies sold
* Pension scheme contributions
* Contractually we offer 23 days annual leave plus bank holidays. But in addition to that we offer 2 days additional leave during Christmas week which does not come out of the holiday allocation
* Rewarding longevity, in addition to annual salary reviews we increase your holiday entitlement. This will increase by 2 days after 5 years service and 5 days after 10 years
* Comprehensive on-going training and personal development
Please apply in writing with CV and covering letter to:
Emma Westley:
Closing date for all applications: 30th October 2025.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
At NFU Mutual's Stamford agency we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.