Recruiting on behalf of a leading national social care charity
Service Leader – Level 2
Location: Skelmersdale
Sector: Management & Supervision (Supported Living)
Salary: £34,102
Contract: Permanent | Full Time
Why Join This Organisation?
* Up to £34,102 per year – reflecting experience and progression
* Multi award-winning charity – profits reinvested into people and services
* Strong, supportive leadership culture
* No on-call responsibilities – dedicated out-of-hours TEC support
* No uniform – comfortable, casual dress
* Ongoing training & career progression
* Retail & lifestyle discounts
* Recommend-a-Friend bonus scheme
* Financial hardship fund
* Wellbeing investment & support
* Free DBS check
This is an organisation that truly lives its values and consistently improves pay in line with Living Wage increases.
The Role
This is a senior leadership position with responsibility for the mobilisation and ongoing oversight of core and cluster supported living services. You will lead the safe establishment of new services while providing operational oversight across existing services, supporting Registered Managers to deliver high‑quality, compliant, and outcome‑focused care.
Key Responsibilities
Service Mobilisation & Development
* Lead end-to-end mobilisation of new supported living services
* Ensure services meet commissioning, regulatory, and organisational standards
* Embed strong, values‑led, person‑centred cultures from day one
* Identify and mitigate operational risks during early service delivery
Leadership & Management
* Provide senior leadership and line management across multiple services
* Maintain oversight of quality, performance, and compliance
* Lead improvement plans where services fall below expected standards
* Act as a senior escalation point for complex operational, safeguarding, or regulatory matters
Quality, Safeguarding & Compliance
* Ensure compliance with CQC regulations, safeguarding frameworks, and the Mental Capacity Act
* Oversee inspection readiness and regulatory action plans
* Promote dignity, safeguarding, and positive risk‑taking
Financial & Operational Oversight
* Manage service budgets, staffing models, and agency usage
* Monitor occupancy, voids, and service sustainability
* Work closely with commissioners to meet contractual expectations
Partnership Working
* Build strong relationships with commissioners, families, and professionals
* Represent the organisation at multi‑agency meetings and reviews
Essential Criteria
* ✔ Significant experience in adult social care (supported living preferred)
* ✔ Experience of service mobilisation, transformation, or development
* ✔ Strong knowledge of: CQC regulatory framework, Mental Capacity Act, Adult safeguarding
* ✔ Experience managing multiple services
* ✔ Confident decision‑maker with strong problem‑solving skills
* ✔ Ability to work autonomously in fast‑paced, change‑led environments
* ✔ Relevant qualification (minimum NVQ Level 3 in Health & Social Care or equivalent)
Interested?
This vacancy is being managed by P4 Recruitment. For further information or to apply discreetly, please get in touch.
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