Key Duties/Areas of Responsibility
1. Provide a local and personal social care service for vulnerable customers and contribute to the range of voluntary and statutory social work activities
1. Carry out investigations and planned assessments, providing written evidence based reports for highly complex cases
1. Assess a customer's needs in accordance with Council policy and within the relevant legislation, including joint assessments with other relevant bodies, developing preventative intervention strategies and support services
1. Develop support plans, identify, negotiate and co-ordinate the services necessary to meet the needs of the individual utilising informal support networks of care where possible and authorise care packages within agreed financial constraints and delegated powers
1. Monitor support plans and to ensure service delivery meets acceptable standards and best working practices and review individual circumstances and needs and to amend service provision as appropriate
1. Promote the principles of prevent, reduce and delay and ensure at all times that the person in receipt of support is at the centre and whose rights to dignity, respect and self-determination are upheld.
1. Provide information, advice and guidance to customers and carers on the availability of local services and support available from voluntary and statutory agencies
1. Provide ongoing advice and support to vulnerable clients and their carers including the role of case worker
1. Keep up-to-date and accurate records and reports, utilising the department's I.T. system for individual and corporate records
1. Liaise with other organisations (e.g. local colleges, Health Authority etc.) to develop a multi-agency approach to ensure continuity of services
1. Be involved in the development of preventative intervention strategies and support services
Must be on Social Work England
1. Undertake safeguarding investigations as appropriate