Sales Support & Customer Service Coordinator (Agricultural Machinery)
GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales.
In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery.
This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment.
Provide sales support following machinery and equipment sales.
Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling.
Manage CRM system, enquiries, quotes and sales pipeline.
Maintain accurate stock listings and website updates.
Handle customer enquiries, calls and front-office support.
Work closely with sales, workshop and yard teams to ensure smooth operations.
Experience in sales support, internal sales or customer service
CRM or sales system experience
Good IT skills (Office 365 or similar)
Full UK driving licence
Stock management or purchasing experience
Opportunity to work closely with sales, customers and operations
Key position supporting the end-to-end sales process