Junior IT Support Technician - Preston - £25,000-£27,000 This is a fantastic opportunity for someone already in a 1st line support role or a recent IT graduate/apprentice who’s eager to take the next step in their career. Whether you're looking to get more hands-on with a broad range of technologies or keen to develop your technical skills in a real-world environment, this role offers a great foundation for growth. The position sits within a small, close-knit team where collaboration and knowledge sharing are part of the culture. The company prides itself on offering a healthy work-life balance, with flexible working hours, supportive leadership, and real opportunities for progression as you build experience. Key Responsibilities: Provide first-line technical support both remotely and on-site at client locations. Set up, configure, and maintain hardware such as desktops, laptops, and printers. Support Microsoft 365, Windows operating systems, and basic networking infrastructure. Troubleshoot user issues and escalate when necessary. Assist with setting up user accounts, software installations, and system maintenance. Work alongside senior engineers on small projects and technical rollouts. Key Experience/Skills: Some prior experience in an IT support/helpdesk role is desirable but not essential. A qualification in Computer Science, IT, or similar (degree, apprenticeship, or equivalent) is also desirable. Strong interest in technology, possibly with some coding knowledge or home projects. Excellent communication skills and a customer-focused mindset. Full UK driving licence preferred (due to on-site visits). What’s on Offer: Flexible working hours and a strong focus on work-life balance. A varied and dynamic role with exposure to a broad tech stack. Supportive team culture with ongoing training and mentorship. Real opportunities for career progression as skills and experience grow. Friendly and collaborative environment where contributions are valued. Opportunity to make a real difference through your work. If you are interested, please apply now.