This is a fantastic opportunity to join Luminance, a market-leading UK AI company that is revolutionising the legal sector. We are in Tech Nation’s prestigious Future Fifty list and are the recipient of two Queen’s Awards. Luminance’s SRE team combines strong problem solving, infrastructure tooling and wider DevOps practices to provide a service of Luminance’s unique software applications. The team plays a crucial role in incident response and issue resolution, swiftly addressing and resolving service interruptions to maintain the highest level of customer satisfaction. With a focus on automation, scalability, reliability and security, the team enable Luminance to ensure a performant, seamless experience for its users. You will join a small, dynamic team of creative engineers and work together to tackle some of Luminance’s greatest challenges, with new problems and technology areas to dig into on a regular basis. If you are excited about this role but your skill or experience doesn’t perfectly align with the job description, we encourage you to apply anyway. At Luminance we are dedicated to building and promoting an inclusive workplace where everyone can flourish. You might just be who we’re looking for, for this role or another – enthusiasm is by far the most important requirement for any applicant to Luminance! Desired Skills Excellent problem solving skills, including diagnosing issues within complex systems Ability and desire to identify root causes of issues, and propose and implement structural improvements Strong communication skills and capability to perform in scenarios with urgency Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus Requirements Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject