Key Responsibilities:
* Commission new LED signage systems and troubleshoot faults
* Manage workshop operations and product testing
* Deliver technical support to clients via phone, email, and site visits
* Develop new products with suppliers and write technical specifications
* Conduct Factory Acceptance Tests and ensure product quality
* Provide training to clients on product usage
* Support the sales team with technical advice
* Assist with on-site project work and resolve remedial issues
* Oversee stock and parts management
Essential Skills & Qualifications:
* Background in electronics/electrical engineering
* Hands-on experience with electrical and electronic systems
* Ability to read schematics and conduct fault diagnostics
* Familiarity with data communications and Windows-based software installation
* Bachelor's degree in Electronics or a related field
* Full UK driving licence
Desirable Skills:
* Experience with LED components, AV equipment, and network protocols (TCP/IP, RS232/485)
* Knowledge of DNS, port forwarding, cloud server setup
* Familiarity with video/picture editing software
* CSCS, IPAF, or PASMA certifications
Personal Attributes:
* Strong communication and customer service focus
* Logical thinker with high attention to detail
* Positive, proactive, and team-oriented
* Innovative and practical problem solver
Benefits:
* Private health care & online health support
* Employer pension contribution
* 20/month wellness/gym support
* Walk & talk wellbeing sessions
* Ongoing training and development
* Free fruit, tea, and coffee
* Support for local charity initiatives
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