South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to providing high quality and specialist care to our service users and we are recognised for our care and treatment. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Job overview
The post holder will be responsible for the development and delivery of the South London and Maudsley NHS Foundation Trust Inpatient Volunteer Project generously funded by the Maudsley Charity. The success of this project is based on the unique value volunteers have in supporting patients, service users and the service as a whole – their ability to relate, build trust, offer support, and be part of journeys of recovery. The post holder will work closely with the Volunteer Services Manager, The Volunteer Services Team and SLaM Staff across the Trust. The post holder will continually develop and sustain the Project which will have a structured learning, development and support component to encourage volunteers to reflect and learn from their experience. The post holder will need to reach out to the local community to recruit volunteers and establish the project.
Main duties of the job
* To work with the Volunteer Services Manager and SLaM staff in the delivery of the Service.
* To recruit, engage, support and supervise Volunteers.
* To work towards establishing and embedding the Service in the Trust.
* To work across the Trust at the three Hospitals.
* Support with delivering the training programme which enables volunteers to support Inpatients.
* To design structured learning and development components to ensure volunteers are aware of the importance of boundaries in a mental health setting.
* To support with Service Users’ transition from wards to the community.
* To utilize volunteer management software (Assemble) to support in all parts of the job.
* To facilitate the volunteers’ inductions on the wards.
* To support ward staff with supervision of ward volunteers.
* To facilitate and support with review meetings and if needed ward rounds.
* To work closely with the volunteer manager and volunteer coordinators across the Trust to share good practice and support with the governance and administration of the Volunteer Service.
Person specification
Essential and Desirable
* Qualifications or Equivalent
* A working knowledge of good practice in volunteering and the ability to develop policies and procedures.
* Passionate about the benefits of volunteering to both volunteers and organisations.
* Experience of working with or supporting Service Users and Volunteers.
* Knowledge of Mental Health Services and knowledge of co-production in learning.
* Evaluation of projects.
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights.
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