Overview
Role: Digital Implementation Assistant Manager - Release UAT
Contract: 24 M FTC • Shift: Full Time • Location: Nottingham
Recruitment Partner: Matthew Nelligan
The Boots Digital Implementation team is looking for a Digital Implementation Assistant Manager to play a key role in improving our online customer experience. This opportunity is a 24-month, 37.5 hours-per-week contract at our Nottingham D90 head office. The Digital eCommerce Implementation Team sits at the heart of Boots.com with responsibility for the exemplary operational planning, testing, sign-off and implementation across all customer channels. This role is within the Release team and will be responsible for ensuring any releases impacting Digital land smoothly.
The Boots Digital team is at the heart of Boots UK's growth plans. As customers are changing, so are we. We focus on understanding our customers' needs and making the most of our products and services to optimise the online shopping experience and drive growth.
Responsibilities
* Support the Digital Release Manager by managing customer-facing digital releases into the production environment.
* Liaise with cross-functional teams to understand the elements of each release; ensure exploratory and automated testing for each release is completed within the expected timeframes and to the expected standard.
* Ensure progress is tracked, updated and shared across teams; raise impediments to progress in a timely manner.
* Manage defect resolution throughout the process; keep stakeholders informed and support correct decisions on resolutions.
* Arrange and lead resources out of hours to test each release on go-live mornings.
* Lead and support the Digital Release Assistants day-to-day, guiding their development with smart objectives through regular 1:1 meetings/reviews.
* Understand the systems and tools required to support Boots.com releases.
* Work with the Digital Release team to ensure clear handovers between projects, release and incident support; collaborate as one team.
What you'll need to have (our must-haves)
* Inquiring mindset, pragmatic approach, and strong business passion. Proactive and takes ownership of work.
* Ability to work cross-functionally and build strong relationships at all levels.
* Problem-solving, attention to detail, structured approach, and a desire to improve business processes.
* Excellent verbal and written communication skills; technically savvy with the ability to learn multiple systems.
* Ability to work to tight deadlines under pressure in an online business; able to make decisions at pace.
* Note: With our website available 24 hours a day, working times may vary and require early mornings (3am/4am) to prepare for the day ahead.
Rewards designed for you
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift cards for new or adopting families
* Flexible benefits, including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
There's more in our benefits and discounts, MyBoosts — information available at boots.jobs/rewards. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not endorsed by Boots.
A bit about us
At Boots, we are an equal opportunity employer. We value inclusion and believe that when our people feel valued and supported, they thrive. We are committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What's next
If you apply, our team will contact you to share the outcome or arrange next steps. For full-time advertised roles, we are open to discussing part-time and job-share options during the application process. If you require additional support, we provide reasonable adjustments to help you perform at your best.
This role requires a pre-employment check after an offer. Depending on location you may be asked to submit a DBS, PVG or Access NI check.
Boots is a Ban the Box employer and will consider applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
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