Senior Planner – Social Housing RepairsOur agency is proud to be recruiting on behalf of a leading Tier 1 contractor for an experienced Senior Planner to join their established Social Housing Repairs team based in Ealing.
This is an excellent opportunity to join a highly reputable organisation delivering responsive repairs and maintenance contracts within the social housing sector.
The RoleAs a Senior Planner, you will play a key role in managing and coordinating repair and maintenance schedules to ensure service delivery targets and KPIs are consistently achieved.
You will act as a central point of contact between operatives, supervisors, subcontractors and residents, ensuring works are planned efficiently and completed within agreed timescales.
Key Responsibilities
Managing and overseeing daily and future works scheduling
Allocating operatives and subcontractors effectively
Monitoring job progress and updating internal systems
Ensuring SLAs and KPIs are met across responsive repairs
Handling escalations and complex scheduling issues
Liaising with residents to confirm appointments and resolve queries
Supporting continuous service improvement
Requirements
Proven experience as a Planner / Senior Planner within social housing repairs or maintenance
Strong knowledge of responsive repairs environments
Experience working with Tier 1 contractors or large maintenance providers
Excellent organisational and problem-solving skills
Ability to work in a fast-paced, target-driven environment
Strong IT and system management skills
What’s On Offer
Competitive rate of £18.25 per hour
Opportunity to work with a leading Tier 1 contractor
Stable, long-term opportunity
Supportive and professional working environment
Career progression opportunities
If you are an experienced Planner ready to take the next step in your career within social housing repairs, we would love to hear from you.
Apply today or contact our team for more information