What you’ll be doing
• Responsible for delivering against revenue targets
• Outbound sales prospecting and opportunities, regular and consistent calling of customers and promotion of BT products and services.
• Accurately forecast business KPI’s to management teams
• Proactively manage churn risk for core BT products
• Identify opportunities to sell to new customers and work closely with specialist teams to deliver opportunities for core BT product lines
• Closing own contracts, as well as engaging with others/specialists to deliver customer requirements as necessary e.g. Field Account Management team, Contract Management team for managed accounts.
• Acts as the desk-based point of contact for the customer/partner developing long term customer relationships.
Experience Required
• Experience in sales and can demonstrate track record of meeting or exceeding targets in a target-driven environment
• Demonstrated ability to proactively identify and generate new opportunities within existing customer accounts.
• Ability to manage a large portfolio of accounts effectively, while building and maintaining strong customer relationships.
• You can work independently and meet key performance indicators consistently.
• Familiarity with core telecommunications products such as broadband, leased lines, IP voice, and mobile services.
• Experience using Salesforce or similar CRM platforms to manage sales pipelines and customer data.
DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.