Theatre Administrative Clerical Support
Closing date: 28 September 2025
An opportunity has arisen to join the Surgical Day Unit and Theatre Department in the administrative team.
The successful candidate will provide administrative and reception support to the Surgical Day Unit and Theatre Team. As the first point of contact for patients and visitors, the candidate must be able to demonstrate excellent communication skills and the ability to show empathy and understanding when dealing with patients.
The candidate will have the ability to manage their own workload and will be expected to be experienced in the use of Microsoft Packages such as Word, Excel and Outlook. The successful candidate will undertake general office duties including filing, scanning, photocopying, data entry onto the Patient Administration System (PAS) as well as the Theatre Management system, typing documentation and dealing with reception and telephone enquiries effectively and efficiently.
The candidate may be required to provide cover for other members of the administrative team. The position is for full time, working 37.5 hours per week between 7:15am and 6:15pm.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Provide comprehensive administrative support to the Surgical Day Unit and Theatre Department which includes general reception duties including filing, photocopying and scanning. Dealing with reception and telephone enquiries effectively and efficiently.
Provide a reception service acting as first point of contact for patients and visitors who attend the department.
To input all data regarding admissions and discharges onto the Patient Administration System (PAS) and also the Theatre Management System. Work flexibly within the team and provide support to colleagues.
To maintain stock of all printed forms and relevant documentation for the department.
To work alongside other wards and teams to ensure high standards of patient care are delivered.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job responsibilities
Provide comprehensive administrative support to the Surgical Day Unit and Theatre Department which includes general reception duties including filing, photocopying and scanning. Dealing with reception and telephone enquiries effectively and efficiently.
Provide a reception service acting as first point of contact for patients and visitors who attend the department.
To input all data regarding admissions and discharges onto the Patient Administration System (PAS) and also the Theatre Management System. Work flexibly within the team and provide support to colleagues.
To maintain stock of all printed forms and relevant documentation for the department
Person Specification
Qualifications
* NVQ Level 2 in customer care/admin or equivalent experience
* RSA II Typing / Word processing or equivalent
* ECDL
Experience
* Proficient in word processing and knowledge of other Microsoft packages.
* Knowledge of office equipment and systems
* Previous office experience
* Knowledge of Medical Terminology
* Experience working within the healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northumbria Healthcare NHS Foundation Trust
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