Role
: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
Reporting to the Regional General Manager, we need a strong hands on Pub Manager, who is operationally focussed, great with people, knows about pubs and inns and can lead a close-knit team. For this role you will need to have a good knowledge of Inns/ pubs with bedrooms or hotels as our guests that join us overnight are a key part of our operation. The Pub Manager will have responsibility for the day to day running of the property, making all service times run smoothly and we deliver a great experience to our guests, whilst being sure we are remaining commercially focussed.
Our dream candidate
1. Are hands on, move around the businesses to ensure that they are a focal point for our guests during service periods.
2. Is a good communicator, always talking to the team at all levels about what is going on the business
3. Will have held a management role in a pub or inn before and holds a personal licence or BII qualification to enable them to obtain a personal license.
4. Has good cellar management experience and knows how to manage stock levels well.
5. Has the capability to develop and retain a great team.
6. Can work at different times across the business. As Pub Manager they will write their own rota, but will need to balance their time effectively across all parts of the day and week, including early mornings, evenings and weekends.
7. Is commercially focussed and knows how to drive profitability as well as deliver a great guest experience.
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To say thank you, we have many perks :
8. Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
9. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
10. Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
11. We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
12. We sustain you physically too, meals when you are on duty are free.
13. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
14. We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
15. We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.