Anglia Case Management is registered with the Care Quality Commission as a Domiciliary Care and Rehabilitation provider and is regularly inspected by the CQC; we have been judged to be Outstanding since 2017!
We have a wonderful opportunity for an enthusiastic and dynamic Business Administrator to join our friendly and supportive Team based in Newmarket.
As our Business Administrator you will help ensure the smooth running of the office by supporting the Case Managers and Senior Management Team whilst providing an effective administrative support. Maintaining a high standard of confidentiality and always taking a professional but friendly approach to duties.
Anglia Case Management are committed to creating individual solutions for people who have been affected by injury or illness. We provide the expertise and experience to help clients maximise their potential and adapt to their circumstances.
Anglia Case Management deliver a range of services as well as Case Management, this includes Expert Witness reports, Rehabilitation, Manual Handling assessments and training, and Mental Capacity Act assessments. We work with clients with a wide range of disabilities including brain injuries, spinal injuries, cerebral palsy, amputation, complex orthopaedic injuries, stroke, dementia, and PTSD.
What you'll be working:
* 25 – 28 hours per week
* Worked over 5 days - with a blended working style, a minimum of 50% of your time based in the office the other can be worked remotely.
What you'll be doing
* Support the team with administrative and secretarial services
* Attending meetings and minute taking
* Proof reading reports and letters to professionals
* Dealing with enquiries from solicitors both by email and telephone
* General queries by email and telephone and directing to the relevant person if needed
* Minuting meetings
* Maintain client files
* General HR and Marketing duties
* Ordering and maintaining stationery supplies
* Work in line with the General Data Protection Regulations (GDPR)
* Accurate and timely production of reports
* Overseeing petty cash
* Updating and tracking LMS
* Researching healthcare professionals on behalf of the Case Manager
What you'll have:
* Exceptional communication skills, written and verbal
* Ability to work independently
* Self-motivated with a strong customer focused attitude
* The ability to influence and advise at all levels both internally and externally.
* Good organisational skills with the ability to prioritise as appropriate.
* Experience using data bases to track staff learning and booking training courses
* Eye for detail with experience in proof reading documents.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
* 25 days plus bank holidays (FTE 1 equivalent )
* Birthday off
* Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
* Active Reward App giving discounts and savings on your weekly shop
* Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
* A Nest Personal Pension account
* Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
* We recognise outstanding Active Behaviours via the Active Awards programme
* Enhanced Sick & Maternity Pay benefits
* Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
* ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
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