Job Description
About Fellowship
We are a Digital Agency specialising in designing and developing bespoke WordPress, Multisite and WooCommerce websites. For over 20 years, we’ve helped many clients solve business challenges – ranging from ambitious SMEs to multinationals and global groups.
Our team of 19 is made up of web developers, web designers, account managers and digital marketers. Due to the increased demand for our services and ongoing support of our valued client websites, we are seeking an experienced Account Manager to join our team as we continue our growth.
Our studio is based in Woolpit, Suffolk, just off the A14 - that’s 15 minutes from Bury St. Edmunds, 30 minutes from Ipswich and 40 minutes from Cambridge. This is a Hybrid role, with a typical working week split between the office and home.
The Role
We’re looking for an experienced Senior Account Manager with a background in a digital, creative or web agency. You will confidently manage multiple client accounts, handle competing priorities, solve problems quickly and collaborate effectively with design, development and strategy teams.
You will be a strong communicator with excellent relationship-building skills, emotional intelligence and the ability to lead client conversations. Strategic thinking, active listening an...