Overview
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
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Role: Customer Service Agent
Reference: AUG20258962
Expiry date: 2025-09-19 14:23:00.000
Location: Leeds
Benefits: A superb range of exclusive benefits and discounts
Salary: £27,745 pa + bonus up to £1,387 pa
Weekly Hours: 42.5 hours / week
We’re here to keep people moving, that’s what we do.
Responsibilities
* As a Customer Service Agent, you play a key role in taking our award-winning service directly to customers' doors - expertly making sure our vehicles are where we need them to be, when we need them to be there.
* Be at the centre of a busy, fast-paced branch, often the first point of contact for customers, delivering a great service with a smile.
* Manage more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
Qualifications & Requirements
* No previous industry or vehicle rental administration experience required to join our team as our proven induction training will cover that.
* Solid customer service know-how, administration skills and a calm, can-do attitude.
* Full UK or EU Driving Licence.
About Auxillis
Auxillis is a busy, nationwide network; an Auxillis branch is a busy, fast-paced place to be. You’ll be at the centre of it, often the first point of contact for customers, ensuring excellent service with a smile.
We’re also part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, with opportunities to thrive in your career.
Benefits
* A fantastic quarterly bonus scheme (£1,307 pa)
* Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year, plus public holidays and an extra day off to celebrate your birthday
* Free life assurance (2 x your salary)
* Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Exclusive colleague-only vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Benefits App offering retailer discounts and cashback
* Wagestream app for financial wellbeing, with pay options, budgeting tools and access to a financial coach
With over 50 sites nationwide, Auxillis are the go-to provider for bespoke accident claims and mobility services, trusted by some of the UK’s best-known motor insurers and motoring brands.
We are also part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, and fueled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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