Radiology is a busy department providing a high standard of diagnostic tests. Our booking clerks manage the diaries for all modalities and ensure every patient examination is booked in a timely manner with privacy and dignity.
This role is full time over 5 days, however part time applicants will be considered. Working hours range from 08:00 to 18:00, Monday to Friday and is based in the Radiology Department at Salisbury District Hospital.
Main duties of the job
Efficiently and accurately fill available Radiology examination appointment slots through telephone conversations with patients. You will be making or receiving calls from patients, some of whom may be anxious about their examinations or potential results, and endeavour to provide them with the shortest waiting time possible.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Education
* Educated to GCSE level or equivalent
Experience
* Experience working with the public with good customer relation skills
* NHS experience
Knowledge and Skills
* Good organisational and time management skills
* Excellent keyboard skills with accurate data entry
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a yearper annum pro rata if part time
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