Job Description
Subsidence Specialist
Permanent
£45,000 - £50,000 (DOE) + Benefits + bonus + car allowance
South Easts - Kent - London - below Thames
The Client
My client is a a leading specialist, renowned for providing technically advance and cost-effective solutions to their clients. We are looking for a candidate to provide technical advice, support and guidance to our clients as well as proposing bespoke solutions in a friendly and professional manner.
The Role
Carry out initial inspections of insurance claims either in person or remotely
Assess damage, determine probable cause and policy liability
Determine further investigations and monitoring, where necessary, and any remedial or temporary works required
Provide initial report to agreed standards
Attend re-visits as required and report to agreed standards
Implement engineering audit recommendations
Process claims in accordance with SMSs philosophy, standards, service levels and complaints procedure
Update all relevant information in iSubs our client management system, engineering or other
Always maintain high standard of communication, both internally and externally
Meet key performance indicators (KPIs)
Assist Claims Management Unit to proactively progress claims
Is able to respond positively to varying clients requireme...