🌟 Account Executive / Internal Account Manager (Direct Mail & Print)
📍 Liverpool | £30,000 – £35,000 | Full-time, Permanent
Are you a dynamic and customer focused Account Executive with a passion for print and communications?
Join this award-winning print management company and play a key role in delivering exceptional direct mail and communication campaigns for a diverse portfolio of clients.
We’re looking for an experienced Direct Mail Account Executive / Internal Account Manager to join a busy Direct Mail team within the Sales Department, someone who thrives on building relationships, managing multiple projects and ensuring every campaign runs smoothly from concept to completion.
💼 What You’ll Do
* Manage multiple Direct Mail and Print projects simultaneously, ensuring deadlines and quality standards are met.
* Act as the primary client contact, offering expert guidance and maintaining strong, long-term relationships.
* Coordinate with suppliers and internal teams to deliver projects efficiently and cost-effectively.
* Monitor progress, troubleshoot proactively, and keep clients informed every step of the way.
* Identify opportunities to enhance processes and add value for clients and the business.
* Provide innovative communication solutions to help clients achieve their goals.
* Support our Hybrid Mail help desk, assisting with client queries and service delivery.
🎯 What You’ll Bring
* Solid understanding of Direct Mail, Transactional Print and General Print processes.
* Knowledge of Hybrid Mail Solutions (advantageous).
* Familiarity with postal services, printing techniques and finishing processes.
* Experience handling client data in line with ISO standards.
* Confident using Microsoft Office Suite.
* Excellent project management, organisational, and multitasking skills.
* Strong interpersonal and communication abilities.
* Able to work under pressure, meet deadlines, and manage workloads effectively.
* Skilled at negotiating with suppliers and maintaining cost efficiency.
* A proactive, solutions-focused mindset and a passion for great customer service.
* Prior experience in the print industry within a customer service or account management role is highly desirable.
🌱 Why Join?
* Be part of an award-winning, forward-thinking team known for quality and innovation.
* Work on exciting, high-profile campaigns across multiple sectors.
* Enjoy a supportive, collaborative environment where your ideas make an impact.
* Competitive salary of £30,000–£35,000 (DOE) and opportunities for growth.
đź“© Ready to make an impact?
If you’re passionate about delivering outstanding client service and want to help shape the future of print communications, we’d love to hear from you.
👉 Apply now to learn more.