Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference.
Benefits:
1. Competitive basic salary of £30,800
2. OTE of approximately £34,000, rewarding your performance
3. 42.5 hour working week with weekdays only and Saturdays on a rota
4. Opportunities for professional development within a respected dealership
5. Supportive team environment with a focus on customer satisfaction
Duties:
6. Develop and maintain strong relationships with customers to generate repeat and new business
7. Receive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative options
8. Match customer orders with stock items, identify unavailable parts, and organise for delivery or stock transfer
9. Ensure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progress
10. Maintain high standards of customer service and departmental image in line with company policies
11. Handle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessary
12. Adhere to all statutory requirements, health and safety policies, and trade standards during daily operations
13. Ensure courteous treatment of all internal and external contacts, delivering an excellent brand experience
Candidate spec:
14. Proven experience as a Parts Advisor, preferably within a motor trade after sales environment
15. Full UK driving licence is essential
16. Well-presented, professional appearance
17. Excellent organisational and communication skills
18. Ability to work effectively both independently and as part of a team
19. Knowledge of automotive parts systems and customer service best practices is desirable
20. If this fantastic opportunity sounds like the right move for your career, we encourage you to find out more today
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.