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Business support officer

Lincoln
North East Lincolnshire Council
Business support officer
€25,000 a year
Posted: 16h ago
Offer description

Do you have a keen interest in building a career in Business Support? Are you excited to embrace a role that is both challenging and always evolving? Are you passionate about delivering essential business support services across North East Lincolnshire? We are seeking dedicated individuals to join our central business support team. We have two vacancies available: 1x Full‑time fixed term contract until March 2027 for maternity cover, and 1x 18.5‑hour part‑time permanent. Our ideal candidates are committed to upholding the highest standards for our customers, both within the organisation and externally.


Our Vision

A Centre of Excellence for Business Support, delivering a professional, high‑quality service that is both visible and flexible for our customers.


Our Mission

To work collaboratively with our stakeholders to provide a resilient, respected, customer‑focused service.


Our Objectives

* Provide high‑quality services to our customers.
* Support our staff to achieve their full potential within their chosen career pathway.
* Clear responsibilities and expectations between Business Support and our customers.
* Implement performance management arrangements.
* Promote our service and network to identify and secure new opportunities.


What will your day look like?

Our Business Support Officers are the essential pillars that support the day‑to‑day operations. They handle a variety of tasks, including Customer service, processing financial transactions such as invoices, raising orders, budget reconciliation, reception responsibilities and minuting meetings. Their contributions are pivotal to the efficient and seamless operation of our services. The nature of the work is diverse and dynamic, establishing the foundation for critical services throughout the organisation.


Who are we looking for?

We are expanding our teams across various services and are excited to connect with individuals who share our enthusiasm for contributing to this growth. This role involves supporting a large, dynamic team and offers the opportunity to work in various offices. You will be providing vital support to a range of services.


Why Join us?

* Impactful Work – Your contribution supports essential services.
* Career Growth – Opportunities to develop your skills and progress within a Centre of Excellence for Business Support.
* Dynamic Environment – No two days are the same; enjoy a varied and evolving role.
* Supportive Culture – Work collaboratively with a dedicated team that values professionalism and flexibility.

This position will require you to work with sensitive and confidential information. Applicants will work on a blended role profile where there could be a mixture of home and office based working and may be asked to work from different sites, depending on the needs of the services we support.

For a more comprehensive description of the role, please refer to the attached role profile. The successful candidate may be required to undergo a Disclosure and Barring Service (DBS) check at a level appropriate to the post and to register with the DBS Update Service within 30 calendar days of the issue date on the certificate.


Equal Opportunities Statement

We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in‑house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us to identify areas where we can take positive action and create a safe space for colleagues to feel connected.

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