Overview
As Administrator, you will be supporting our hospitality team to make our customers experience with Harvey Nichols a memorable one, providing a 5-star service.
Responsibilities
* Work closely with colleagues and support the Management team to ensure that Restaurant/Bar/Kitchen Operations runs effectively and exceeds customers' expectations.
* Respond to both internal and external customers promptly and efficiently in a professional manner.
* Present a professional image and maintain confidentiality and discretion in the processing of information and interactions with internal and external customers.
* Establish rapport and maintain positive working relationships with internal and external suppliers.
* Maintain all computer software and hardware systems which support the operation: e.g. FnB Shop, Open Accounts, Merret, Board, Mission and PDQ.
* Process invoices working closely with management to ensure they are completed in a timely manner.
* Continuously monitor and audit the system to ensure procedures are followed correctly.
* Produce daily and weekly sales reports.
* Ensure all company paperwork is completed within specified deadlines.
* Assist in period-end stock takes input and preparation of figures.
* Ensure all necessary changes are implemented in a practical and timely manner.
Qualifications
* Strong attention to detail.
* Excellent planning and organising skills.
* Excellent PC, Word, Excel skills.
* Excellent interpersonal skills.
* Passionate about hospitality and providing great service.
* Forward thinking and able to adapt in a dynamic environment.
* Experience in a similar role (preferred).
Why Join Harvey Nichols
Luxury department store Harvey Nichols is searching for a new Administrator to join its thriving hospitality team in Leeds. Our culture is based on inclusivity, we embrace diversity, and we offer a unique work environment. If you love challenges, love luxury retail and food, and are looking for something uniquely different, we may have the job for you.
Benefits
* Up to 40% off fashion
* Up to 40% off hospitality
* 30% off beauty, perfumery, wine and spirits
* Clothing allowance
* Competitive service charge (TRONC)
* Paid overtime
Access to charity days, a season ticket/bike loan, learning and development opportunities, Employee Assistance Program, Retail Trust and recognition schemes, and employee groups focused on wellbeing, diversity & inclusion and sustainability.
Additional Opportunities
We champion career development and are passionate about our people, supporting your journey and career path with us.
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