IT Operations Analyst - EUS Full time, Permanent Location Drax Power Station, Selby Hybrid working Closing date: 12 January Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. Youll be joining our teams of practical doers, future thinkers and business champions. Were enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: Youll take ownership of documenting systems and processes within the technology tower, while actively contributing to configuration, maintenance, and the smooth operation of critical technologies. From installing, configuring, and testing environments to ensuring day-to-day patching, monitoring, and performance management, youll keep everything running at peak capacity and compliance. Youll monitor the environment to get full visibility into performance and availability, producing reviews, reports, and audit logs that demonstrate service quality. Youll collaborate with Group IT to resolve escalations, support disaster recovery testing, and provide audit evidence, all while driving continual service improvement. With a customer-centric approach, youll embrace IT Service Management practices, optimise infrastructure through ongoing analysis, and deliver resilient, compliant, and high-performing technology services that make a real impact. Who were looking for: To be successful in this role youll need to have a number of years of experience in a similar role along with technical experience in End User Compute including VDI Desktop and mobile hardware and software Collaboration tools Identity and access management / security Monitoring, event management and other operational tools Meeting room and AV technology Managed print Rewards and benefits: As you help us to shape the future, weve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role youll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where well pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body Were committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing whats right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, were committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this roles for you? Click the apply now button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If youd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.