Job Title: Housing Officer – Social Work
Location: Kirkby, UK
Hourly Rate: £20.75
Job Type: Ongoing, Full-Time/Part-Time
Overview:
Join our dynamic team as a Housing Officer within the Social Work sector in Kirkby, where you’ll be at the forefront of delivering high-quality tenancy and estates management services. This is an excellent opportunity to make a tangible impact in the community while working in a flexible environment. You will have the option to work either full-time or part-time, contributing to estate-based activities across the District.
Perks and Benefits:
* Flexible Working Hours: Choose between full-time or part-time work, providing you with the flexibility to suit your lifestyle.
* Varied and Engaging Role: Work on a range of cases, keeping your daily responsibilities interesting and diverse.
* Career Development: Broaden your expertise in the housing sector while developing new skills and expanding your professional network.
* Innovative Environment: Be part of a forward-thinking council known for its progressive approach to social housing solutions.
* Collaborative Team Culture: Work alongside a dedicated and supportive team that values initiative, creativity, and high standards.
Key Responsibilities:
* Manage tenancy-related matters, providing advice to tenants and ensuring compliance with the Tenancy Agreement .
* Investigate anti-social behaviour and breaches of tenancy conditions, liaising with legal representatives and attending Court hearings when required.
* Ensure that the Tenancy and Estates Service complies with legislation, policy, and regulatory requirements.
* Efficiently monitor and manage your caseload, prioritising workloads to meet performance targets.
* Maintain a visible presence on Council estates, conducting inspections to uphold high environmental standards.
* Handle property inspections, requests for permissions, and alterations.
* Review introductory tenancies in line with procedures and legislation.
* Investigate reports of abandoned properties, subletting, and trespassing .
* Provide support to vulnerable tenants, coordinating internal and external referrals.
* Maintain comprehensive records of tenant interactions and produce required reports and letters.
* Present cases at Court hearings and maintain effective relationships with internal and external agencies .
* Work collaboratively with the Income Team and Anti-Social Behaviour Team to deliver excellent customer service.
Qualifications:
* Applicants should have 3 GCSEs (Grades A-C) demonstrating strong literacy and numeracy skills, or equivalent experience showcasing these skills.
Why Kirkby?
Kirkby is a vibrant town offering a strong sense of community, green spaces, and a range of local amenities. It provides a fulfilling environment to enrich your career while enjoying a balanced lifestyle. With its close proximity to major transport links and access to natural surroundings, Kirkby presents the ideal setting for professional growth and personal satisfaction.
Working with Sanctuary Personnel:
Sanctuary Personnel is a trusted and award-winning recruitment agency, with an ‘ Excellent ’ rating on Trustpilot from over 1,000 reviews. We are committed to offering you the best possible rates in roles that align with your skills and experience, ensuring you have access to rewarding opportunities.