Installer/ Carpenter
Location: Chichester, UK
Our ambition is to create a dynamic and lean manufacturing business operating at the forefront of product development and delivery. We will continue to grow our product range and service offering in line with our customers’ needs, ensuring the business continually evolves to best support our customers.
As an Installer, you will be expected to deliver exceptional installation services for high-end projects across the UK, Europe, and worldwide. Representing a premium brand, you will play a key role in ensuring products are installed to the highest standards, reflecting a commitment to craftsmanship, precision, and outstanding client experience.
This role reports to the Office Manager.
Survey & Measure
Travel across Europe and internationally to survey and measure bespoke blinds and soft furnishings within luxury properties and yachts of all sizes.
Take ownership of all survey details, ensuring complete accuracy and gathering any additional information required to ensure a smooth and trouble-free installation.
Ensure all information is correctly recorded and communicated back to the wider team in full.
Installation
Travel across Europe and internationally to install bespoke blinds and soft furnishings within luxury properties and yachts of all sizes.
Maintain adequate knowledge of each product to ensure it can be correctly installed, repaired on site if required, and demonstrated to the client.
Be responsible for selecting the appropriate tools and fittings to ensure a flawless installation and long-lasting finished product.
Take ownership of communication with the client or project representative during installations to ensure a high level of service is maintained throughout the process.
Ensure all products are fully commissioned, operational, and thoroughly tested, including obtaining client sign-off prior to job completion.
Be responsible for the setup, installation, and support of boat and trade shows where required.
Work alongside the engineering team to troubleshoot and resolve any challenges during installation.
Provide on-site service and repair support across Europe and worldwide, delivering a full turnkey service to customers.
Provide a white-glove service to clients, including product demonstrations and aftercare guidance.
Maintain a professional appearance and conduct in line with premium brand values.
Other Duties
When not travelling, support the production team with product builds and assembly.
Occasionally support the engineering team with custom projects