TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and we are set to open in Birmingham, London Westfield and Mexico in 2024!
At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!
Why work with us at TOCA Social?
You’ll have full access to our TOCA Treats, which includes (but is not limited to!):
* Competitive salary and uncapped commission!
* Complimentary TOCA games!
* Huge discounts on our F&B
* Free meal whilst on shift
* Local retail & hospitality discounts!
* Teammate Assistance Programme with access to free counselling sessions
* Cycle 2 Work Scheme
* Great progression opportunities as we expand!
This role requires a strong, sales-savvy individual to drive and manage the events for our venue in The O2, North Greenwich. Working closely with the Director of Sales & Partnerships, you will be responsible for the efficient creation, planning and successful running of corporate and social events, whilst leading your own team through the journey!
MAIN RESPONSIBILITIES
* Driving revenue through events by consistently achieving your own KPIs, as well as ensuring your overall team KPIs are also met
* Successfully leading a high performing team, ensuring responsibilities & duties are completed to a high standard and in a timely manner
* Clearly communicating and collaborating with key stakeholders and teammates throughout all stages of the design, planning and running of events
* Working alongside the business development manager to drive new and creative ways to generate new business for the events team, gaining your own accounts from agencies and large venue buyouts
* Work closely with the Director of Sales & Partnerships to provide a consistent approach in sharing information and data as needed, to ensure visibility when communicating revenue, costs, profit, loss, labour and financially related information
* Have a proactive approach to identify and implement processes to organise, action and improve the overall guest experience and increase the number repeat bookings of large events
* Build strong relationships with corporate leads
* Attend national exhibitions and networking events, to help grow the events business through sales and brand awareness
* To create and execute a monthly sales activity plan, detailing specific sales activity and ensuring all planned activities are completed by you and the team
* Partner closely with the General Manager and liaise weekly with the venue operations team providing details of up and coming events including. Building strong relationships with all venue teammates is key!
* To ensure each guest’s individual and specific needs are met and being attentive at all times whilst on the phone or in person
* To present and sell TOCA’s bespoke event packages effectively on a high spec to maximise event revenue
* To handle credit card transactions correctly and responsibly, ensuring financial accuracy and security is maintained at all times
* Responsible for the creating, planning and execution of all events, including but not limited to; social, networking, team building, team training, team awards, seminars, conferences, business meetings & gatherings
SKILLS & PERSONAL CHARACTERISTICS REQUIRED
* A fun and engaging leader, able to lead from the front and support their team as necessary
* Strong communication and stakeholder management
* Positive attitude and strategic mindset with the ability to deal with challenges
* Ability to prioritise tasks and meet tight deadlines
ESSENTIAL
* 3+ years of proven successful sales experience
* Experience in managing and motivating a high performing Sales Team
* Strong influencing and negotiation skills
* Experience in hospitality or competitive socialising sales, or a similar industry
* Passionate about sales and driving revenue
* Exceptional executive presence and ability to cultivate positive relationships, both internally and externally
* Strong attention-to-detail, self-directed initiative, resourcefulness and drive for innovation
* Demonstrated proactive commitment in evolving events based on feedback and guidance
* Someone who is flexible with their working hours and isn’t afraid to get stuck in!
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