Group Exercise Operations Assistant - London We're now looking for a Group Exercise Operations Assistant to join the pre-opening team at Third Space The Whiteley. This is a unique opportunity to play a key role in launching our newest club, supporting our Group Exercise Manager and helping us deliver outstanding service and operational excellence from day one. What you'll do Support the Group Exercise Manager with the day-to-day running of the department Deliver group exercise classes in line with Third Space standards and values Act as the main contact for class instructors, supporting inductions, processes and communication Manage last-minute cover requests and ensure accurate class attendance reporting Handle member engagement tasks including NPS follow-up calls and no-show outreach Ensure studios, workout zones and equipment are maintained to the highest standard Support in planning and delivering special events, marketing activity and community initiatives Drive performance by meeting KPIs such as class attendance, operational standards and member satisfaction What you'll get The chance to be part of the pre-opening team at our most exciting new club opening A varied role where no two days are the same, combining teaching, service and operations Exposure to a network of industry-leading instructors and fitness experts Ongoing training, development and education to grow your skills and career A collaborative team environment where your input and ideas are valued Complimentary membership for you and a family member or friend, with full access to our world-class facilities What we expect Minimum Level 2 fitness qualification Experience in a customer-focused role, ideally within fitness, leisure or hospitality Strong organisational, administrative and communication skills A passion for group exercise - both teaching and participating This role is ideal for someone who thrives in a fast-paced environment, loves group exercise and wants to be part of shaping the launch of Third Space The Whiteley.