Company Overview Heartfelt Technologies is a medical device startup on a mission to transform how we monitor patients with heart failure. Our passive, camera-based technology predicts heart failure events before they happen, enabling earlier intervention and improving lives. As we ramp up production for a major clinical trial, we are looking for a proactive and detail-oriented Quality Control Technician to help us maintain the highest standards of product quality and compliance. The Role This is a key role in ensuring our devices meet medical-grade reliability and regulatory expectations. As our Quality Control Technician, you will take ownership of inspection, documentation, and quality procedures. You will work closely with operations and manufacturing, inspecting components and devices, tracking results, and helping refine our quality processes. We are a growing and collaborative team, and in the early months, you will be hands-on with manufacturing to gain a deep understanding of our assembly process and contribute to device builds when needed. Responsibilities Perform inspections of incoming components, subassemblies, and finished devices against defined specifications Accurately record inspection data using ERPAG and maintain detailed QC records using digital tools Ensure all inspection and documentation activities comply with applicable quality standards and regulatory requirements, including ISO 13485 and Good Manufacturing Practice (GMP) guidelines Maintain and support quality procedures and documentation Assist in investigations of defects and non-conformances Ensure traceability and documentation is complete and audit-ready Provide proactive feedback to manufacturing to support continuous improvement Contribute to the development of inspection protocols and assist with training staff on quality procedures Support day-to-day manufacturing activities during peak periods or as needed What We Are Looking For Hands-on experience in a quality or inspection role - medical device or electronics background preferred Familiarity with ISO 9001 is essential; knowledge of ISO 13485 and GMP is highly desirable Excellent attention to detail and a methodical, problem-solving mindset Comfortable using digital tools document and track inspections results A proactive self-starter who takes ownership of their work and thrives in a fast-paced environment Team player with strong communication and collaboration skills Calm under pressure, flexible, adaptable, and eager to learn new skills Why Join Us? Contribute to a life-changing technology during a pivotal growth stage Be part of a growing, friendly, and motivated team Gain hands-on experience across quality and manufacturing, with room to grow Office-based in North Cambridge, with on-site parking and easy cycling distance from the city centre 25 days paid holiday plus public holidays Casual dress and a mission-driven culture No recruiters